Aftercare Text automatically sends your families a series of caregiving text messages on meaningful days during the first year following their loss. Enroll the family in 30 seconds, and the program does the rest.
One Year Follow Up
Automatically send your families a series of caring text messages during the first year following their loss.
Automatically ask families to fill out a survey about their experience with your funeral home. When they are finished, they are gently asked if they’ll leave an online review.
Get a notification when a family responds to any of the automated messages. Text back and forth without giving out your personal cell phone number.
Frequently Asked Questions
Do I have to pay per family?
The cost is $150 per month and you can enroll as many families as you want.
Are the messages personalized?
Yes, the messages are customized for your funeral home and personalized for each family.
How many text messages will the family get?
You decide what messages get sent and the schedule. This can be changed anytime.
Do I have to sign every family up?
No, you enroll only the families that you want to receive the text messages.
Does this help with online reviews?
Absolutely! One of the best things about Aftercare-By-Text is your message campaign can include a link to fill out a survey and/or a link to leave a review online. It’s a very effective strategy to get more online reviews.
Is there a contract?
No, Aftercare-By-Text is month by month. You can cancel anytime.
Automated program that provides comfort and support for families after the funeral is over. Each card/survey is customized to your funeral home or cemetery.
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How it works
A sympathy card and grief booklet is mailed 2 weeks after the services.
A survey is mailed 6 weeks after the services.
Three more cards and grief booklets are sent on meaningful days during the first year after their loss.
(birthday of loved one, holidays, first anniversary)
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