Keep in touch with the family so they keep coming back.
Aftercare done well feeds pre-need, drives online reviews, and keeps your funeral home top-of-mind for the months that matter most.
Keep your funeral home top-of-mind
Grieving families rarely think about funeral homes, until they need one again. Aftercare makes sure when that day comes, yours is the first name they call.
Drives pre-need & reviews
Done well, aftercare quietly feeds pre-need inquiries and generates the five-star reviews that shape a family's first impression of your funeral home.
Three touchpoints. Twelve months of care. Fully automated.
Set it up once. Tukios handles the timing, the wording, and the delivery, all personalized for each family.
Sympathy card & text after service
Within days of the service, a handwritten-style sympathy card and a warm text go out from your funeral home to the family.
Experience survey + review prompt
A gentle survey arrives when the family is ready. At the end, they're softly invited to leave an online review.
Cards, texts, & grief resources
Three more cards plus grief booklets and texts land on the meaningful days throughout the first year. Birthdays, holidays, the first anniversary.
Every capability for personal aftercare.
Physical cards delivered to families on the timeline you set. Cards and surveys bundled together.
Texts customized for your funeral home's voice and personalized per family, automatically filled with names and details.
Enroll the families who will benefit most. No pressure to sign up everyone — you choose, family by family.
Control exactly what gets sent and when. Change content and timing any time. Families currently enrolled pick up the new rhythm.
Review links included in both card and text flows. Ratings arrive organically from families you've already served well.
Families receive printed grief-support booklets at the three- and nine-month marks. Real help when they need it most.
Simple, predictable, no contract.
Pick a plan, or combine both. Every plan includes unlimited setup changes and dedicated support.
- Automated text messages on meaningful days
- Personalized per family with your voice
- Review link built into text flow
- Unlimited enrolled families
- Cancel or pause anytime
- Physical sympathy card after service
- Three follow-up cards on meaningful days
- Grief resource booklets included
- Experience survey + review prompt
- Cancel or pause anytime
Most funeral homes run both Texting and Cards together. Contact us for combo pricing.
You've probably wondered…
No. Aftercare is family-by-family. You choose which families to enroll — some funeral homes enroll everyone, others only long-time clients. Either works.
Yes. Every card template, text message, and cadence is fully editable, even for families already enrolled. Changes take effect on the next scheduled send.
Every text has a one-tap unsubscribe. For cards, a single message to support pauses a family's schedule. It's handled without fuss.
No. Aftercare is fully standalone. It also plugs into Tukios Websites - family info auto-enrolls into Aftercare when you're using both.
30 days. Full access, no credit card required, cancel with one email.
No. Month-to-month for texting, per-family for cards. Cancel anytime.
Start your aftercare program this week.
30-day free trial. No credit card. We'll help you set up the cadence and voice on an onboarding call.