Aftercare done well lets families know they are being remembered. This level of post-service care increases online reviews, pre-need leads and keeps your funeral home top of mind.
See how it works ↓Personalized text messages sent automatically to the families you serve.
Each message is customized for your funeral home and approved by you before anything is sent.
Every reply from a family is visible in your dashboard. Most are simple thank-you messages that don't require a response. Our AI monitors every conversation and alerts you when a family needs attention.
Four cards plus a survey sent to your families during the first year.
Simply add the survivor name and mobile number. The system takes care of the rest.
Yes. All text messages are customized for your funeral home or cemetery and approved by your staff before anything goes out.
Yes, each location is assigned a local 10-digit number so it will be familiar to the family.
AI reads every reply. Most are simple thank-you messages that don't need a response. When a family asks a question or needs attention, we alert your director immediately by text or email, and you can respond directly through your account.
Families can opt out at any time by replying STOP. Alternatively, you can go into the enrollment and stop all messages as well. Once they are stopped, the number is suppressed and no future messages are sent.
Simply add the survivor name and mailing address. The system takes care of the rest.
Yes, cards are customized for your funeral home or cemetery including text, signature, logos, etc.
Yes. You can enroll families going back as far as you'd like. If the death occurred more than a month ago, we skip the sympathy card and send the rest.
No. You choose which families to enroll.
No. One account handles all your locations. Each location gets its own customized cards and survey.